Privacy & Data Protection Policy
At Queen Kuweni (Pvt) Ltd, protecting your privacy is a priority. This policy explains how we collect, use, store, and protect personal information shared with us through our website and services.
By accessing or using our website, you acknowledge and consent to the practices described in this policy.
What Information We Collect
When you interact with Queen Kuweni, certain information may be collected to help us deliver and improve our services.
Information you provide directly
This includes details such as your name, email address, contact number, delivery and billing addresses, and payment-related information when placing an order, creating an account, or subscribing to updates.
Information collected automatically
When you browse our website, we may automatically gather technical data such as your IP address, browser type, device information, operating system, and website usage patterns. This data is collected using cookies and similar technologies to help us understand visitor behavior and enhance site performance.
Purpose of Data Collection
Your information may be used for the following purposes:
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To confirm, process, and deliver your orders
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To communicate order updates, respond to inquiries, and provide customer support
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To improve website functionality, content, and user experience
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To send marketing communications and promotional updates where consent has been given
You may unsubscribe from promotional communications at any time by using the link provided in our emails or by contacting us directly.
Use of Third-Party Services
Queen Kuweni does not sell or commercially distribute customer information. However, we may share limited data with authorized service partners such as payment processors, courier services, and technology providers strictly for operational purposes. These parties are contractually obligated to maintain confidentiality and data security.
Information may also be disclosed if required to comply with legal obligations or to protect the rights, safety, or property of Queen Kuweni and its customers.
Data Protection Measures
We apply appropriate administrative, technical, and physical safeguards to protect personal data against unauthorized access, alteration, or misuse. While we take reasonable precautions, no online data transmission or storage system can be guaranteed as fully secure.
External Websites
Our website may include links to external platforms operated by third parties. Queen Kuweni has no control over and assumes no responsibility for the privacy practices or content of these websites. Visitors are advised to review the privacy policies of any external sites they access.
Policy Updates
This Privacy Policy may be updated from time to time to reflect changes in legal requirements or business practices. Any revised version will be published on this page, and continued use of the website indicates acceptance of the updated terms.
Contact Information
For questions, concerns, or requests related to this policy or your personal data, please contact us at:
Email: info@queenkuweni.com
Thank you for choosing Queen Kuweni. We value your trust and are committed to maintaining transparency and data security.